The two layers that actually matter
DOOH measurement has two layers, and confusing them is the source of most reporting disputes:
- Proof-of-play. Deterministic. "The campaign creative ran on screen X at time Y for Z seconds." This is a log, audit-grade, unambiguous.
- Impressions. Probabilistic. "Approximately N people were in front of screen X during that play." This is a model based on footfall data, traffic counts, or computer-vision audience measurement.
Every DOOH platform gives you the first. The quality of the second varies hugely.
How impressions are actually counted
Footfall-based modeling
The dominant approach in India and MEA. The screen's host venue (mall, hospital, hotel, airport) publishes monthly footfall figures, and the platform allocates that footfall across screens and dayparts based on traffic-flow models. Output: average impressions per play, per screen, per daypart.
Computer-vision audience measurement
Camera-based systems that count anonymized faces in front of the screen in real time. More accurate, more expensive, and not present on every screen. Increasingly common at premium urban surfaces.
Mobile-ID-based attribution
Captures the mobile-ad IDs of phones seen near the screen during a play, then re-detects those IDs at conversion locations (store, app, etc.). The only way to get DOOH-to-action attribution. Privacy-regulated; treat output as directional.
What a good proof-of-play report looks like
Five line items per play:
- Timestamp (date + hour + second)
- Screen ID + venue name + city
- Creative version (asset hash + duration)
- Outcome (played successfully / device offline / content rejected)
- Modeled impressions for that play
DigiAds emits all five per play. Network Pro plans add third-party verification (Geopath, COMMB, or local equivalents).
What to ignore
- "Reach" without a method. "Your campaign reached 2.4M people" is meaningless unless the methodology is disclosed.
- "Engagement rate" on DOOH. Borrowed from social, doesn't translate. DOOH success is proof + impressions + attributed lift.
- Aggregate impression numbers without per-screen detail. If a report says "12M impressions" but can't show per-screen breakdown, treat it as a marketing claim.
Brand-side measurement KPIs that work
- Cost per modeled impression (CPM). Honest, comparable across campaigns.
- Plays-vs-planned. Did the campaign actually run? Watch for deviations >5%.
- Frequency cap compliance. Did you over-serve a single audience zone?
- Lift signals. Pair DOOH timing with store traffic, branded search volume, app installs, or QR scans during the campaign window. The dimension may be modeled, but the response is observable.